Development of product specifications for all manufactured products have been specified by the Sales and Marketing Division and the Research and Development Department and approved by the QCC. These standards may include specifications provided by the customer, and agreed to by Hill Brothers. These specifications will be the minimum standards by which the product quality shall be evaluated. In special circumstances, a customer may require different specifications than those which Hill Brothers has published. It is the responsibility of the Facility Manager in conjunction with the Sales Manager to submit these specifications in writing to the QCC for review and approval. An agreement between the customer and Hill Brothers will be developed to insure that these specifications are met. Under no circumstances shall a Hill Brothers product be sold under specifications that have not been approved by the QCC.